Friday, February 15, 2008

FAQ

For all of you out there looking for a wedding photographer, I've put together a little Frequently Asked Questions section so you can have all your questions answered. This is pdf file and will open with Adobe reader. If you have any trouble opening it or viewing it, please leave a comment below.

Be sure to pass this on to anyone who got engaged on Valentine's Day :) Happy Friday!

Here's a quick view in case you have trouble with the pdf:

Frequently Asked Questions

How many images will be taken at the wedding?
There will be at approximately 100 images per hour taken, so for an average 8 hour wedding you should expect at least 800 images.

What images are included on the final disk? Can I print them?
All of the images that are included as proofs will be included on the final image disk. These images will have color and contrast correction, but will not be individually retouched. You are welcome to print them or share them with family and friends online.

When will I receive my high resolution images on disk?
The image disk is delivered at the same time the final album is delivered. If no album is ordered, the disk will be delivered in about 8 weeks after the wedding.

When will my proofs be ready to be viewed? How long will they be online?
Proofs will be available to view on pictage.com within 4 weeks of the wedding. Proofs will remain online for 3 months from the wedding date.

Can my friends and family view the proofs online?
Yes, your anyone you share your password with will be able to login and view your images. The password will protect your images from anyone you do not wish to share them with.

How does the album design process work? How long does it take?
I custom design each wedding album so that it best tells the story of the wedding day. The pre-designed album will be ready in about 4 weeks after the wedding. The design will be emailed to you for you and your fiancé to look over and discuss changes.

Can I make changes to the pre-designed album design?
Yes, you can swap out images or delete page spreads as you determine best. Two rounds of changes are complimentary, after that a fee will apply.

Do I have to pay sales tax?
Yes, 7.750% applies to any product included in your package (not including shooting fees). For any items shipped out of state, sales tax does not apply.

Are you available for weddings outside of the Southern Nevada area?
Yes, I am available to shoot weddings and events anywhere worldwide. Travel fees will apply for anywhere outside of the Southern Nevada area and begin at $500.

I won’t be in Las Vegas before my wedding, can I exchange my engagement session for another product?
Unfortunately no, the engagement session is included as a gift to my clients in order for me to get to know you better. If we are unable to set up a shoot time before the wedding, you will not be able to exchange it for another product.

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